Our company carries out customs clearance agency, please indicate the rights and responsibilities of customs clearance agents.

Question: The company has 1 shipment 12 cont , has been liquidated and shipping company has 12 cont. However, when the container is dropped on the ship, the shipping company detects that the cont is broken and silicon is injected. (When we receive the cont, we have discovered and requested the repair and injection port of silicon, the inspection is satisfactory, so we close it. ), the shipping company reports consignee and that party does not agree to load this cont. Now the carrier has loaded 11 containers on board, leaving 1 cont. Is it possible to correct the clearance and reduce the amount of dragging to 1 cont? Or must I leave 12 unloaded cont?
Reply:
In the case of 1 cont being dropped, the goods through Customs supervision area will be 11 cont. Dropped due to consignee informing the hold firm due to substandard cont, it will happen 2 cases:
- Shipping to new cont: contact the shipping company to get new cont shell and register to move cont to the new area to move to new cont, then liquidate, pay the contour and transfer to the next ship. next
- Returning the goods: making documents to submit to the leaders of the export border-gate Customs Sub-Departments for consideration and procedures to pull goods back to warehouses
Refer to the procedure of pulling goods back to the warehouse:
- Making dispatch to shipping lines, customs and ports, In the official dispatch stating the reason for pulling down the goods, waiting for out of port
- Please confirm the agreement of the shipping company (cont operator) on the official dispatch.
- Contact cont management department (Te / Cargo area) to confirm the cont position and try to change the actual cont container
- Contact the ship registration department to confirm that the container has not been entered or deleted from the ship's register
- Please confirm to agree to take the goods out of the port of the customs office: need 3 Customs signatures to confirm including:
+ Customs supervise yards
+ Head of Customs team to supervise cont yard
+ Leaders of Customs Branch of Saigon Port - Zone 1 - Cat Lai
- Apply for confirmation of the producer of Cat Lai Port: Hunger with quantity under 3 cont, Production department confirms the settlement, quantity of 3 cont, The production department reports to the Board of Directors Comments resolved
- Close the island transfer cont and lift container at the issuing office, receive the import / export ticket (EIR slip) to get the cont.